For you & for our environment

Learn application tips and other
important info about our handmade natural products.

Things to know, FAQs & much more

Find the answer to your question. Find out more about us, our company and our products. You will get insight into our work and our passion. Have fun browsing!

Please note!

Our handmade natural products are NOT medicines and are therefore not intended to treat or cure any disease. Nevertheless, they can act as a support for various complaints, but are not a substitute for conventional drugs. If you have any existing health problems, please consult your physician.

Seifenmanufaktur Neururer does not assume any liability for disadvantages or damages resulting from the non-observance of this notice.

As soon as you enter the manufactory, the natural scent of our natural products beguiles your nose and gives you a pleasant, warm and clean feeling.

There are so many care products on the market and that is exactly why you should buy our handmade soaps: With a clear conscience we can pass on our handmade soaps to you. All ingredients with which our soaps are made, come from nature – according to the motto “from nature for nature”.

  • The natural soaps are gently processed and refined in our soap manufactory for your hands.
  • For you, we create a new feeling of skin care.
  • Due to the rich nutrients of our oils/fats as well as vitamins (A , E, K) our soaps achieve a unique kind of refatting effect.

In the soap manufactory in Umhausen, the products are turned into wonderfully fragrant, natural soaps with a great deal of work.

Depending on the hard soap, we produce a 3 kg block, which is then cut into manageable pieces of about 100 g. Cutting, making up, packing and banding is done by hand. All soaps are 100% biodegradable and no artificial additives are used.

Your skin deserves the best soap! Choose your favorite soap from refreshing, tart or floral scents.

All our handmade natural soaps are made according to old recipes and only from natural ingredients, in the so-called cold stirring process, i.e. if the natural oils / fats are added caustic soda, it comes to the so-called “saponification”. Our natural soaps are NOT preserved and therefore do not last indefinitely. Normally, a soap can be used for at least a year, but depending on how it is stored, the scent may fade or the color may change. However, the care substances remain intact and continue to develop their effect.

Each soap is unique, because they are handmade in small quantities – also cut and packaged by hand. Therefore, there may be small color & size differences.

You should put your soaps dry (not in the shower), if possible on an air-permeable soap dish. This allows the soap to dry well, it stays beautiful longer and prevents the soap from becoming soft. The soap should not be exposed to direct sunlight.

The hard soaps are perfect for hand washing or for bath and shower.

We design our products for you. According to your personal requirements, we can brand design, logo, slogan, pictures, etc on our products and their packaging. Contact us and we will be happy to give you tips and ideas.

Upcoming birthdays, weddings, corporate parties or other celebrations become something very special.

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Our payment methods:
Mastercard, Visa, Sofortüberweisung, Pay Pal and prepayment.

Shipping costs
From a value of goods of € 50, – shipping is free.
Shipping costs Austria: € 5,90
Shipping costs Germany: € 9,90
Shipping costs other EU countries: € 12,90

We ship all orders once a week, every Friday, for the sake of the environment. Thus, your order that reaches us by Friday at 12:00 will be processed and shipped in the same week. If you have an urgent order, please choose our express shipping service so that your order will be processed and shipped within 2 business days.

You have received your order and want to return it?
You are welcome to return or hand over the products to us within 14 days at the latest from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the cost of returning the goods. For the repayment we use the same means of payment that you used for the original transaction unless otherwise agreed. In no case will you be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods.

Warnings

  • Do not use the fragrance oil pure
  • Close the bottle well
  • Keep the fragrance oil out of reach of children
  • Store the fragrance oil away from light at temperatures of 15-25 degrees Celsius
  • The essential oils are flammable
  • Direct contact with the skin may cause allergic reactions. Wash the affected areas with plenty of soap and water.
  • If swallowed or entering the respiratory tract, the essential oils can be lethal. Seek medical attention immediately.
  • CAUTION: The essential oils may be harmful to health, dangerous to the environment, irritant, corrosive and flammable.

Thanks to the absence of all allergenic ingredients, such as artificial preservatives, our soaps for allergy sufferers are the ideal alternative to industrial soap products from mass production. For the sake of the environment, we also avoid palm oil and the complete degradability of the soaps is particularly close to our hearts.

Uniquely natural

The production of our felt soaps hardly differs from the production of natural soaps. When wet, a sheep’s wool felt is wrapped around the natural soap here. The foam created during washing, which comes through the sheep’s wool felt, thus creates a pleasant exfoliating effect.

Hard soaps are much more economical and environmentally friendly compared to liquid soaps. The packaging-free companions can be taken anywhere and take up virtually no space. Our hard soaps are therefore not only space-saving and environmentally friendly, but also compostable. The high-yield product allows limitless application from head to toe and also has a refatting effect.

Pure. In. Fresh. – This is also the opinion of Andi Knoll, who was a guest at the Neururer soap factory in the Ötztal on 16.10.2020. Together with Jochen, a “real Tyrolean pine soap” was made – “so wia sichs kheart”.
The OE3 team was allowed to accompany us during the manufacturing process and the subsequent soap packaging and not only Andi Knoll, but also the OE3 audience could be convinced of the Alpine Cosmetics products. Our natural products stand for sustainable quality, which are produced with Tyrolean heart and soul energy-autonomous, CO2 neutral and 100% palm oil free. The unique refatting effect of the products promises a pleasant skin feeling and protects the skin from dehydration and damage caused by environmental influences. The product range extends from the classic organic resin soap to the Alpine Harmony liquid lotion to the exfoliating felt soap with 100% sheep’s wool and the aromatic bath salts, candles and fragrance oils.

You can find the full podcast with Andi Knoll at: https://files.orf.at/podcast/oe3/knoll_packt_an.xml

Wrapped in a natural sheep’s wool felt, our delicate felt soaps pamper the skin with the typical lather and incidentally provide a pleasant and gentle exfoliating effect that softens the skin. With the pure glacier water of the Ötztal Alps and the finest ingredients from the region, our felt soaps are particularly high quality and gently refatting. Due to the lanolin contained in the sheep’s wool, the skin is extra gently cared for and it contains very special ingredients that leave the skin feeling silky.

All our unique pieces are made in cooperation with Lebenshilfe Imst and PSP Tirol.

Storage: So that you have very long something from the felt soap should be removed after use from the shower, otherwise the sheep’s wool can not dry and the soap remains permanently wet. To dry, simply remove from the shower and place to dry either near the radiator, on the window beam, or on a soap rack. The core of the soap should thus remain longer.
Insider tip: If the felt soap is finished and only the sheep’s wool is left, it makes an excellent high-quality plant fertilizer. Simply bury the sheep’s wool under the soil in the garden or flower pot so that it is no longer visible on the surface.
And already our nature continues to grow 🌱

Turn old into new!

All our soaps are not only produced sustainably, but are recycled. We melt down candle scraps and upcycle them into new candles in glass containers. Our candles come in a variety of scents that create a unique feel-good atmosphere and bring the gentle essences of nature into the home.

You are welcome to send us your leftover candles – we will make something new out of them.

→ to our candles

  • 100% natural ingredients
  • fresh spring water
  • Sustainability
  • palm oil free
  • gentle manufacturing process
  • CO2 neutral
  • energy autonomous
  • 100% heart blood
  • vegan
  • certified organic
 
Bio GARANTIE
EU BIO zertifiziert
For questions

If you have any questions, please feel free to contact us at the
Tel. +43 512 / 56 57 10 60 or via email to info@alpinecosmetics.tirol.
We will be happy to answer them as soon as possible.